friends Home Textile – 7-Day Return & Refund Policy

Website: https://infinite360solutions.com

Email: info.infinitesolutionsllc@gmail.com

Phone: +1 (571) 541 – 5685

Introduction:

At friends Home Textile, we are committed to providing our clients with exceptional digital marketing services. We understand that sometimes, circumstances may require a refund. Therefore, we offer a hassle-free 7-day return and refund policy, subject to the terms and conditions outlined below.

7-Day Refund Policy:

You have the right to request a refund within 7 days of payment for our digital marketing services, provided that:

1. Service Commencement:The 7-day period begins from the date of initial payment or the start of service delivery, whichever is earlier.
2. Conditions for Refund:
   • The refund request must be submitted within the 7-day period.
   • The request must be in writing via email to friendshometextiles@gmail.com.
   • The refund request must clearly state the reasons for dissatisfaction and include any supporting documentation.
3. Service Evaluation:Upon receiving your refund request, friends Home Textile will evaluate the services provided and the reasons for your dissatisfaction. We may request additional information or clarification to assess your claim.
4. Refund Determination:Refunds will be granted based on the following criteria:
   • Non-Delivery of Services: If we have failed to initiate or deliver the agreed-upon services within the initial 7 days, a full refund may be issued.
   • Significant Service Deficiencies: If the initial services delivered within the first 7 days are significantly deficient or do not align with the agreed-upon scope, a partial or full refund may be considered.
   • Mutual Agreement: Refunds may also be issued based on mutual agreement between friends Home Textile and the client, considering specific circumstances.

Non-Refundable Items/Services:

• Any services that have gone beyond the 7 day period.
• Services where the client has approved or accepted initial work.
• Any third party expenses, such as ad spend, or software subscriptions.
• Time spent on client communications, and strategy.

Refund Process:

1. Request Submission:Submit your refund request via email to friendshometextiles@gmail.com within 7 days of payment. Include your name, contact information, service agreement details, and a clear explanation of your refund request.
2. Review and Approval:We will review your request and notify you of the decision within 7 business days.
3. Refund Processing:If approved, the refund will be processed using the original payment method within [Number] business days. Please note that processing times may vary depending on your bank or payment provider.

Dispute Resolution:

If you disagree with the refund decision, please contact us via email or phone to discuss the matter further. We are committed to resolving disputes fairly and professionally.

Policy Changes:

friends Home Textile reserves the right to modify or update this 7-day return and refund policy at any time. Any changes will be posted on our website and will be effective immediately.

Contact Us:

If you have any questions or concerns about this policy, please contact us at:

Email: info.infinitesolutionsllc@gmail.com

Phone: +1 (571) 541 – 5685